Starzhive — Terms of Use

Effective date: 4 May 2026 · Draft v1

1. Acceptance of these Terms

By creating an account, accessing, or using Starzhive (the "Service"), you ("you", "User") agree to be bound by these Terms of Use ("Terms") and our Privacy Policy, which together form a binding agreement between you and Starzmeet Inc., a Delaware corporation with its registered office at 254 Chapman Rd, Ste 208 #17796, Newark, Delaware 19702, USA ("Starzmeet", "we", "our", "us"). If you do not agree to these Terms, do not access or use the Service.

2. About the Service

Starzhive is a private social platform and AI care companion designed for neurodiverse families, including parents and caregivers of children on the autism spectrum and with related neurodevelopmental conditions. Through the Service, you can:

• Build a profile of your child including diagnosis, therapies, sensory needs, strengths, goals, and behavioural history
• Chat with an AI agent that learns your child over time and provides personalised guidance
• Log behavioural events (meltdowns, milestones, observations) and receive pattern analysis
• Receive curated research, educational content, and provider recommendations
• Connect (with mutual consent) with similar parents
• Generate reports for IEP meetings, therapists, and other professionals

The Service is not medical advice, diagnosis, or treatment. The AI agent is a supplement to — not a replacement for — licensed therapists, paediatricians, behavioural specialists, or other qualified professionals.

3. Definitions

• "Account" — your registered Starzhive user account.
• "Child Information" — any data you provide about a child, including profile details, behavioural logs, milestones, and conversations referencing the child.
• "Content" — any text, images, files, profile data, posts, comments, messages, or other material you submit, upload, or transmit through the Service.
• "AI Agent" — the conversational artificial-intelligence component of the Service that processes Child Information to generate personalised responses.
• "Third-Party Services" — services operated by parties other than Starzmeet (e.g., AI model providers, cloud hosting, sign-in providers).
• "Beta" — the current pre-launch period of restricted access.

4. Eligibility

You must be at least 18 years old to create an Account. By creating an Account you represent and warrant that:

1. You are 18 or older.
2. You are the parent, legal guardian, or authorised caregiver of any child whose information you enter and you have authority to share that information with us.
3. You have the legal capacity to enter into a binding contract with Starzmeet.
4. You are not barred from using the Service under any applicable law.
5. You are not located in a country subject to a US Government embargo, designated as terrorism-supporting, or listed on any US Government list of prohibited or restricted parties.

Children under 13 may not have their own Accounts. Child Information is entered exclusively by adults on their own Accounts, in accordance with the Children's Online Privacy Protection Act (COPPA) and similar laws.

5. Account Registration and Security

To use most features of the Service you must create an Account by providing accurate, current information. You agree to:

1. Provide a valid email address and a strong password (or use a supported third-party sign-in such as Google).
2. Keep your login credentials confidential.
3. Not share your Account with anyone else; one Account per person.
4. Be responsible for all activity under your Account, including activity that occurs because you failed to keep your credentials secure.
5. Notify us immediately at info@starzmeet.com if you suspect unauthorised use.

We may suspend or terminate any Account at our discretion if we believe it is being used in violation of these Terms or in a manner that may cause harm.

6. Subscriptions, Pricing and Refunds

The Service is currently in Beta and offered free of charge to invited users and waitlist members.

When paid plans launch, we may offer different subscription tiers with different feature sets and price points. Pricing details, billing cycles, and refund policy will be presented at the point of purchase and become part of these Terms upon your acceptance.

Beta participants who joined the waitlist before paid tiers launch will be offered grandfathered pricing as described in any communications we send you about the launch; nothing in these Terms is a binding promise of a specific future price.

7. Acceptable Use

You agree not to use the Service to:

1. Violate any applicable law, regulation, or third-party right.
2. Post or transmit content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially, ethnically, or otherwise objectionable.
3. Post or transmit content involving the sexual exploitation, abuse, or endangerment of children.
4. Impersonate any person, family, organisation, or affiliation, or misrepresent your relationship to a child whose information you submit.
5. Disclose medical, behavioural, or identifying data about another person (including another child) without their (or their guardian's) explicit consent.
6. Use the Service to provide professional medical, legal, psychological, or therapy advice to others, or to hold yourself out as a licensed professional unless you actually are one.
7. Reverse engineer, decompile, scrape, crawl, automate access to, or otherwise probe the Service except as permitted by applicable law.
8. Bypass or attempt to bypass any access controls, rate limits, or security measures.
9. Upload or transmit malware, viruses, or any other code designed to disrupt, damage, or limit the functioning of the Service or any other system.
10. Use the Service to send unsolicited communications (spam) or to harvest contact information of other users.
11. Interfere with the AI Agent's safety controls, including attempts to elicit prohibited responses or to manipulate crisis-detection paths.
12. Use the Service to develop, train, or improve any competing AI model or product.

We may suspend or terminate access for any violation of this section.

8. Your Content and Licence to Us

You retain ownership of the Content you submit to the Service, including Child Information.

By submitting Content you grant Starzmeet a non-exclusive, worldwide, royalty-free, sub-licensable licence to host, store, reproduce, transmit, display, modify (for technical purposes such as resizing or formatting), and process that Content solely as needed to operate, improve, and provide the Service to you, in accordance with our Privacy Policy.

Specifically with respect to Child Information:

1. We do not sell your Child Information.
2. We do not use your Child Information to train AI models that serve other families.
3. We do not show advertising to anyone, child or adult.
4. The licence terminates when you delete the Content or your Account, subject only to retention reasonably required by law or to maintain backup integrity (see Privacy Policy for retention details).

You represent and warrant that you have all necessary rights to grant this licence and that your Content does not violate any third-party rights or law.

9. AI Agent — Important Disclaimers

The AI Agent uses your child's profile, behavioural logs, conversation history, and live-web research to generate personalised responses. Despite our quality and safety measures:

1. The AI can be wrong, incomplete, biased, or out of date. It may generate confident-sounding output that is incorrect.
2. The AI is not a licensed professional. It cannot diagnose conditions, prescribe treatments, or replace clinical judgment.
3. The AI's recommendations are starting points for conversation with qualified professionals, not final answers.
4. The AI may surface third-party content (research, articles, providers) which is the responsibility of those third parties; inclusion is not endorsement.
5. Outputs are tailored to your child's profile as you have entered it. Inaccurate or incomplete profile data will produce less reliable output.

You agree to independently verify any clinical, medical, behavioural, educational, or legal information surfaced by the AI Agent before acting on it, and to seek the advice of qualified professionals.

10. Crisis Safety

If a message you send through the Service contains language indicating immediate risk of suicide, self-harm, or harm to a child, the system will surface emergency resources without sending the message through the AI Agent. In the United States these resources include:

• 988 Suicide & Crisis Lifeline (call or text 988)
• Crisis Text Line (text HOME to 741741)

The Service is not a crisis intervention service or a substitute for emergency care. If you or someone in your care is in immediate danger, call 911 (or your local emergency number) immediately.

11. Intellectual Property Rights

The Service — including its software, design, text, graphics, logos, trademarks, AI prompts and outputs (excluding your Content), and the selection and arrangement of all of the foregoing — is owned by Starzmeet or its licensors and is protected by copyright, trademark, trade secret, and other laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial use in accordance with these Terms. No other rights are granted by implication, estoppel, or otherwise.

"Starzhive", "Starzmeet", and our logos are trademarks of Starzmeet Inc. You may not use them without our prior written permission.

12. Copyright Complaints — DMCA Notice

If you believe content on the Service infringes your copyright, send a notice to our designated agent containing:

1. A physical or electronic signature of the rights holder (or authorised agent).
2. Identification of the copyrighted work claimed to be infringed.
3. Identification of the material that is claimed to be infringing, with enough detail to locate it.
4. Your contact information (address, phone, email).
5. A statement that you have a good-faith belief the use is not authorised.
6. A statement, under penalty of perjury, that the information is accurate and you are authorised to act on the rights holder's behalf.

Send notices to: DMCA Agent, Starzmeet Inc., 254 Chapman Rd, Ste 208 #17796, Newark, Delaware 19702 USA or info@starzmeet.com with subject line "DMCA Notice".

We respond to valid notices in accordance with the Digital Millennium Copyright Act.

13. Third-Party Services

The Service integrates with and depends on Third-Party Services (including but not limited to AI model providers, cloud hosting, email delivery, and optional sign-in providers). Your use of any Third-Party Service may be subject to that party's separate terms of service and privacy policy. We are not responsible for the acts, omissions, content, or terms of any Third-Party Service.

Specifically:

• The AI Agent uses third-party large-language-model providers (currently Anthropic Claude). Per their API terms, providers do not retain your data for training purposes.
• We may add, remove, or change Third-Party Service providers at any time.

14. Privacy

Our collection, use, and protection of your Personal Information and Child Information is described in our Privacy Policy, which is incorporated into these Terms by reference. Please review it before using the Service.

15. Termination and Suspension

You may terminate your Account at any time:

1. From within Account Settings, or
2. By emailing info@starzmeet.com from the email associated with your Account.

We may suspend, restrict, or terminate your access at any time, with or without notice, if we reasonably believe:

1. You have violated these Terms or applicable law.
2. Your continued use poses a safety, security, or legal risk to us, other users, or third parties.
3. Your Account is dormant or fraudulent.
4. We are required to do so by law or court order.
5. We are discontinuing the Service.

Upon termination, your licence to access the Service ends immediately. Your Content will be deleted as described in the Privacy Policy. Sections of these Terms that by their nature should survive termination (including Sections 8, 9, 11, 17–24, and 28) will survive.

16. Beta Program

The Service is currently in private Beta. By participating you acknowledge:

1. The Service is provided on an "as is" and "as available" basis and may contain errors, defects, or incomplete functionality.
2. Features may be added, modified, or removed without notice during the Beta period.
3. Your feedback is welcome and licensed to us under Section 24 (Feedback).
4. Service availability and data persistence during Beta are best-effort.
5. If we discontinue the Beta or change to paid plans, we will give you reasonable notice and a means to export your Child Information.

17. Modifications to the Service

We may modify, suspend, or discontinue the Service (or any part of it), temporarily or permanently, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation. Where reasonably practicable we will provide advance notice of material changes.

18. Modifications to these Terms

We may update these Terms from time to time. Material changes will be communicated to you by email or in-app notice at least 30 days before they take effect. Non-material changes (typo fixes, formatting, references to renamed services) are effective on posting.

Your continued use of the Service after the effective date of a change constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service before the changes take effect and may delete your Account under Section 15.

19. Disclaimers of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT:

1. THE SERVICE WILL MEET YOUR REQUIREMENTS.
2. THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
3. THE INFORMATION OBTAINED THROUGH THE SERVICE WILL BE ACCURATE OR RELIABLE.
4. ANY DEFECTS WILL BE CORRECTED.

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL STARZMEET, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

1. INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
2. LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES;
3. DAMAGES RESULTING FROM YOUR ACCESS TO OR INABILITY TO ACCESS THE SERVICE;
4. DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
5. UNAUTHORISED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions the foregoing limitations apply only to the maximum extent permitted.

21. Indemnification

You agree to indemnify, defend, and hold harmless Starzmeet, its directors, officers, employees, contractors, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

1. Your access to or use of the Service.
2. Your violation of these Terms.
3. Your violation of any third-party right, including any intellectual property, privacy, or contract right.
4. Any Content you submit, including Child Information you do not have authority to share.
5. Any false representation you make to us, including in your Account application.

We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you will cooperate fully with us.

22. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service will be governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles.

You and Starzmeet agree that any dispute will first be addressed through informal good-faith negotiation. Send written notice to info@starzmeet.com describing the dispute; the parties will work to resolve it within 60 days.

If informal negotiation fails, you and Starzmeet agree that any unresolved dispute will be resolved exclusively in the state or federal courts located in New Castle County, Delaware, USA, and you and we consent to personal jurisdiction and venue there.

23. General Provisions

• Severability — if any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force.
• Waiver — our failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment — you may not assign these Terms without our prior written consent. We may assign these Terms at any time, including to a successor in connection with a merger, acquisition, or sale of assets.
• No third-party beneficiaries — these Terms create no rights for any person other than you and Starzmeet.
• Force Majeure — we are not liable for failure or delay caused by events beyond our reasonable control (including natural disasters, war, terrorism, labour disputes, government actions, internet outages, or pandemic).
• Entire Agreement — these Terms (together with the Privacy Policy and any additional terms you accept for specific features) constitute the entire agreement between you and Starzmeet regarding the Service and supersede any prior agreements.

24. Feedback

If you provide us with suggestions, ideas, feature requests, or other feedback ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, sub-licensable licence to use, modify, and incorporate that Feedback into the Service or any other Starzmeet product, with no obligation of attribution or compensation.

25. Electronic Communications

By creating an Account you consent to receive communications from us electronically (by email or in-app notice). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

26. Accessibility

We are committed to making the Service accessible to people with disabilities. If you encounter accessibility issues, please contact info@starzmeet.com so we can address them.

27. International Users

The Service is operated from the United States. If you access the Service from outside the United States, you do so at your own initiative and are responsible for compliance with local laws. Information transferred to the United States may be subject to different protections than your home country provides.

28. Contact

If you have questions about these Terms, please contact:

Starzmeet Inc. 254 Chapman Rd, Ste 208 #17796 Newark, Delaware 19702 USA info@starzmeet.com

For privacy-specific inquiries, please use privacy@starzmeet.com.